Privacy Policy

1. Introduction
This Privacy Policy explains how Scalable Fintech Solutions Consulting FZCO (SFSC) collects, uses and protects personal data. We are a fintech compliance and regulatory advisory firm based in the UAE and working with clients globally.

This document is a general description of our practices and does not constitute legal advice.

2. Who we are
Scalable Fintech Solutions Consulting FZCO (SFSC)
Email: info@scalablefintech.com

3. What data we collect
We may collect:

• Contact details (name, email address, phone number, company, role)

• Business information you share about your firm and services

• Communication data (emails, messages, meeting notes)

• Website usage data (pages visited, time on site, device information, IP address)

4. How we collect data

• When you contact us via forms, email or phone

• When you sign up to receive information from us

• When you interact with our website (including via cookies and similar technologies)

5. How we use personal data
We may use your data to:

• Respond to enquiries and provide our services

• Manage our relationship with you and your organisation

• Improve our website, services and communications

• Comply with legal and regulatory obligations

6. Legal bases for processing
Depending on your location and applicable law, we may rely on:

• Your consent (for example, for certain marketing or cookies)

• Contractual necessity (to provide our services)

• Legitimate interests (to operate and improve our business, subject to your rights)

• Legal obligations (to comply with applicable laws and regulations)

7. Cookies and tracking technologies
We use cookies and similar technologies to operate our website and understand how it is used. For more details, please see our Cookies Policy.

8. Data sharing
We may share personal data with:

• Service providers who help us operate our business (e.g. IT, hosting, analytics, communications)

• Professional advisers (e.g. legal, accounting)

• Authorities or regulators where required by law

We do not sell your personal data.

9. International transfers
Because we operate globally, your data may be transferred to and processed in countries outside your own. Where required by law, we take steps to ensure an appropriate level of protection for such transfers.

10. Data retention
We keep personal data only for as long as necessary for the purposes described in this Policy, or as required by law and regulation.

11. Security
We use appropriate technical and organisational measures to protect personal data. No system is completely secure, but we work to reduce risks of loss, misuse or unauthorised access.

12. Your rights
Depending on your location and applicable law, you may have rights such as:

• Access to your personal data

• Correction of inaccurate data

• Deletion of your data

• Restriction or objection to certain processing

• Data portability

• Withdrawal of consent (where processing is based on consent)

To exercise these rights, contact info@scalablefintech.com.

13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.

14. Contact us
If you have questions about this Privacy Policy or how we handle personal data, contact us at info@scalablefintech.com.